Please note our telephone lines are open 08:30 - 13:00 and 14:00 - 18:00 every working day.
There are a variety of times available throughout normal surgery opening times to meet most circumstances. For further information please contact the administration team.
We provide Extended Access for our patients and can offer pre-bookable evening appointments on most Tuesdays between 18:30 – 19:30. We also offer pre-booked telephone appointments on a variety of weekday evenings each week after 18:30.
NHS 111 is the telephone service for people in Sussex to find out where they can access medical help fast but are not in a life-threatening situation. The service is available for people who aren’t sure if they need to go to A&E, need more information about where to get NHS help or generally need reassurance and advice.
The easy to remember number – that is available across the country - has been introduced to help people get the right help, at the right time, especially at weekends and out of hours.
NHS 111 is free to call and is available 24 hours a day, 365 days a year.
By calling NHS 111, you will reach a team of fully trained advisers, and experienced nurses and doctors who will assess your condition and direct you to the local service that can help you best, when you need it.
There are now only three numbers to know; 999 for life-threatening emergencies, your GP surgery and 111.
NHS 111 Online
111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.
Your needs will be assessed and you will be given advice about whether you need:
Treat yourself at home
Go to a Primary Care Centre
If you need face to face medical attention you may be asked to attend a Primary Care Centre.
Click here to access NHS 111 online or call 111 to speak to a staff member.
Planned Treatment Centre
Planned Treatment Centre is operated by Crawley Clinical Commissioning Group and offers a number of services which are available to patients who need wound dressings or removal of stitches and who cannot attend their surgery during normal opening hours.
Prior referral is necessary from a Doctor or Practice Nurse and treatment is by appointment only.
The Planned Treatment Centre is based at Crawley Hospital.
Contact telephone number 01293 600385
Urgent Treatment Centre
The Urgent Treatment Centre is situated on the Crawley Hospital site in West Green and is aimed at dealing with non life threatening minor injuries and ailments that local surgeries are unable to deal with on a day to day basis.