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Bridge Medical Centre - Coronavirus Update 26/03/20 

As a result of the ongoing situation with the Coronavirus, we have to minimise the risk of spread of the virus by closing our front door.  To be clear, we are still open to anyone with a pre-booked appointment and entry will be via the side door in the staff carpark.  If you have a pre-booked appointment, please stop and think.  Would telephone advice be more appropriate?  If so, please telephone the practice, do not attend the surgery.

 

Our telephone lines will be operating as normal, however, we are encountering a very high volume of calls and would encourage our patients to refrain from telephoning the Practice repeatedly for updates relating to any query.  We will get back to you as soon as it has been resolved. 

 

If you or a co-habitant are exhibiting symptoms of the coronavirus, please self isolate for 14 days and should symptoms worsen, please call NHS 111 or 999.  Please do not come to the Practice unless it is for a pre-booked appointment. 

 

We would encourage all our patients to access the LIVI App as much as possible.  LIVI is a new free video GP Service.  Appointments available Mon-Fri 7am to 10pm, Saturday-Sunday 8am-4pm.  Please consider using this service rather than your GP.  For more information and to download the app please click on the link www.livi.co.uk

Prescription Service

We would like to inform our patients that all prescriptions will be sent to a nominated pharmacy and/or via the Electronic Prescription Service (EPS).  If you are not signed up for this service please contact the surgery where you will be given instructions on how to do so.  We are still working to our 48 hour turnaround for prescriptions. 

 

Blood Forms will be emailed to you.  Sick Notes will be posted to you.

 

Thank you for your co-operation. Bridge Medical Centre

  

 

Important information about the coronavirus (COVID-19)

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

Stay at home if you have either:

  • a high temperature - you feel hot to touch on your chest or back
  • a new, continuous cough - this means you've started coughing repeatedly

Stay at home guidance is available at:- https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance

This guidance is intended for:

  • people with symptoms that may be caused by coronavirus, and do not require hospital treatment, who must remain at home until they are well
  • those living in households with someone who shows symptoms that may be caused by coronavirus

Do not go to a GP surgery, pharmacy or hospital

You do not need to contact 111 to tell them you're staying at home.

Testing for coronavirus is not needed if you're staying at home.

If you have to stay at home and you need a note for your employer please use the NHS 111 link https://111.nhs.uk/isolation-note/

 

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

Only call 111 if you cannot get help online.

The NHS will contact you from Monday 23 March 2020 if you are at particularly high risk of getting seriously ill with coronavirus. You'll be given specific advice about what to do.

Do not contact your GP or healthcare team at this stage – wait to be contacted.

Further information including how to avoid catching and spreading coronavirus is available on nhs.uk/coronavirus.

For Information on Coronavirus and Diabetes please view the COVID 19 and Diabetes Factsheet

Advice accurate as of 26/03/2020

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website