Community Pharmacists have a minimum of 5 years medical training and are experts in medicines and managing minor illnesses. Patients suffering from a minor illness are able to be referred to a Pharmacy of their choice, to either speak to or see, to gain advice and/or prescription.
By using this new service, GP’s can save time, free up appointments for patients with serious conditions, and improve access for patients with minor illnesses.
Reception staff will be able to refer you if suffering from a minor illness to the Pharmacist via this service. A trained member of staff would complete the onward referral from the surgery to the Pharmacy electronically. You will be contacted on the same day by the Pharmacist via a telephone call.
The below are some of the minor illnesses that reception staff can refer you to the Community Pharmacist Consultation service.

Acne, Spots and Pimples

Eyelid Problems

Shoulder Pain

Allergic Reaction

Hair loss

Skin, Rash

Ankle or Foot Pain or Swelling


Sleep Difficulties

Athlete's Foot

Hearing Problems or Blocked Ear

Sore Throat

Bites or Stings, Insect or Spider

Hip, Thigh or Buttock Pain or Swelling Itch



Knee or Lower Leg Pain

Toe Pain or Swelling


Lower Back Pain

Vaginal Discharge

Cough Cold and ‘Flu

Lower Limb Pain or Swelling

Vaginal Itch or Soreness


Mouth Ulcers


Ear Discharge or Ear Wax Earache

Nasal Congestion

Wound Problems - management of dressings

Eye, Red or Irritable

Rectal Pain

Wrist, Hand or Finger Pain or Swelling

Eye, Sticky or Watery